Terms & Conditions
The following terms and conditions apply to all transactions on the Dodo Mat website. The use of this site indicates your acceptance of these terms and conditions. The placement of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference.
We accept all major credit cards / debit cards via Shopify SHOP PAY and PAYPAL.
Description of Goods
All the products we sell are of a technical nature and it is not practical to publish detailed specifications of all the products. All images, descriptive matter, specifications and advertising on our site and adverts are for the sole purpose of giving an approximate description of the goods.
Full detailed specifications are available from the official brochures or data sheets.
Accuracy of Product Information
The intention of Dodo Mat online is that all information on the website and adverts should be as accurate and up to date as possible. However, Dodo Mat cannot guarantee the reliability or the accuracy of the information contained within its pages. All the actions taken by the customer are the responsibility of the individual.
Dodo Mat (CAD Distribution Ltd) guarantees the material product only. If product is found to be defective, replacement material will be supplied free of charge or a refund of the material cost will be given. Due to the fact that Dodo Mat (CAD Distribution Ltd) has no control over proper surface preparation or application methods, no guarantee as to results is offered, expressed, or implied. Dodo Mat’s liability for claims of any kind is strictly limited to the purchase price of the material.
Payment and Price
No contract for the sale of any product will subsist between you and Dodo Mat (CAD Distribution Ltd) until Dodo Mat despatches the product(s) ordered. We will confirm that the product(s) have been despatched by a confirmation email. This confirmation e-mail amounts to an acceptance by Dodo Mat (CAD Distribution Ltd) of your offer to buy goods from Dodo Mat or a third party supplier that is engaged on your behalf by Dodo Mat (whether or not you receive that e-mail).
In the event a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed. If your credit card has already been charged and we subsequently cancel your order, we will immediately issue a credit to your credit card account in the value of the incorrect price (including delivery charges).
We accept Paypal, all major credit and debit cards including Visa, MasterCard, Switch, Solo and Maestro. On the order you must provide us with your exact billing address and telephone number - the address and phone number your credit card bank has on file for you. Incorrect information will cause a delay in processing your order. Your order will only be processed once authorisation of your credit card has been properly received. You may also pay by cheque although we cannot dispatch the goods until payment has been cleared which can take at least 10 days. For Paypal payments we will only ship to confirmed paypal addresses.
Availability of Goods
Delivery of Dodo Mat products (stock items) will normally be made within 3-5 working days from clearance of payment. We will endeavor to deliver goods within the times stated online but goods are subject to availability and delay in delivery of goods is sometimes outside our control. Any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods. If we are temporarily out of stock, we will notify you of this position and you should allow up to 14 days for dispatch of the goods. For delays of more than 14 days, you will have the right to cancel the order and we will refund any money paid by you for the goods.